Shepherd Hospital Equipment Ltd is an independent family run business with over 30 years’ experience supplying both the NHS and the Private Sector with servicing and repair expertise.
We have strong working ethics firmly set in building working relationships based on trust and integrity with our clients, both large and small. Our aim is to give the best possible service by being punctual on-site, open and honest in our communications both verbal and written and being accountable for our actions. We pride ourselves on offering a personal, friendly service with a high degree of professionalism at a very reasonable cost.
The company has a full set of policies in force and under regular review covering: ISO 9001.2008 accreditation, Health and Safety, COSHH, Environment, Quality Assurance, Business Continuity, Disability Awareness, Equal Opportunities, Diversity, Customer Care and Training.
Insurance cover is maintained in order to comply with the NGHS terms and conditions of supply and the local requirements of individual County and Local Authorities. Shepherd Hospital Equipment Ltd are members of BHTA and as such, fully abide by its principles and code of practice.
Our team is our main asset and work together from the booking of a job, to an engineer arriving on site at the designated time and date, equipped with the relevant tools and parts. Support from the office, both technical and clerical means that we can offer our clients a first class service, with customer satisfaction from initiation to completion of a task. We are motivated by a plan of continual personal development and always strive to contribute to the growth of our company by learning new skills and technologies within the hospital service industry.
We are committed to the continual personal development of our staff and our engineers receive full training on the service and maintenance of a wide range of hospital equipment, incorporating in-house and manufacturers courses.