Hospital & care equipment specialists
Servicing, repairs and sales of hospital and care equipment
Independent, family-run engineers who service, repair and supply beds, hoists, chairs, trolleys and more for care homes, hospitals and NHS trusts across the UK, with one point of contact and a bespoke electronic report for every asset.
- Planned preventive maintenance (PPM) contracts
- Bed and hoist servicing and repairs, all makes
- Equipment sales, from profiling beds to ceiling track hoists
- LOLER inspections and bespoke electronic reports
- 40+ years' experienceServicing for the NHS and private sector
- All makes and modelsMulti-brand engineers, authentic parts
- Bespoke electronic reportsYour service reports online, for every asset
- DBS-checked engineersUniformed, ID-carrying and fully trained
What we do
Everything your equipment needs, from one team
Maintenance contracts, repairs, equipment sales and inspections from one team. Stop juggling a different contractor for every manufacturer.
Servicing & Maintenance Contracts
Medical equipment servicing contracts for care homes and hospitals, covering beds, hoists, baths, chairs and trolleys. No minimums, UK-wide.
Find out moreBed Servicing & Repairs
Profiling and hospital bed servicing, bed rail checks and repairs for care homes and hospitals. All makes, first-visit fixes.
Find out moreAsset Tagging & Reporting
Barcode asset tagging for care and hospital equipment, with location records, service history and electronic reports after every visit.
Find out moreHoist Servicing & Repairs
Patient hoist servicing and repairs for care homes and hospitals. Mobile hoists, stand aids, all makes. Hampshire-based, UK-wide.
Find out moreCeiling Track Hoist Servicing
LOLER examinations, servicing and repairs for ceiling track and gantry hoists in care homes, hospitals and SEN schools. UK-wide.
Find out moreBath Hoist & Assisted Bath Servicing
LOLER examinations, servicing and repairs for bath hoists, assisted baths and shower trolleys in care homes and hospitals. UK-wide.
Find out morePressure Mattress Servicing
Servicing, testing and repairs for dynamic air and pressure-relieving mattresses and pumps in care homes and hospitals. UK-wide.
Find out moreEvacuation Chair Servicing
Annual evac chair servicing for care homes, hospitals, offices, schools and airports. All major makes, fire safety records.
Find out moreEquipment Sales & Supply
Profiling beds, mobile and ceiling track hoists, mattresses, commodes, shower chairs and more, sold, installed and serviced by the same team. UK-wide.
Find out moreCeiling Track Hoist Sales & Installation
Molift ceiling track hoist systems surveyed, supplied and installed by our own engineers for care homes, hospitals and schools, then serviced by the same team.
Find out moreLOLER Hoist Inspections
Six-monthly LOLER thorough examinations for patient hoists, stand aids and slings, with a written report for each item. UK-wide.
Find out moreSling Inspections
Six-monthly LOLER inspections for patient hoist slings, with a report for every sling and clear advice on what to replace. UK-wide.
Find out morePUWER Inspections
PUWER inspections for wheelchairs, commodes, shower chairs, trolleys and other care equipment not covered by LOLER.
Find out morePAT Testing & Electrical Safety Testing
PAT and electrical safety testing for profiling beds, hoists, chargers, mattress pumps and mobility equipment in care homes and hospitals.
Find out moreMedical Scale Calibration
Calibration and accuracy checks for chair, platform, hoist and seated scales in care homes and hospitals. Class III medical scales.
Find out moreCare Equipment Hire
Hire profiling beds, pressure mattresses, hoists and bath hoists for care homes and hospitals. Delivered and serviced.
Find out moreEvacuation Chair Training
On-site evacuation chair training for care homes, offices, schools and public buildings. Hands-on, on your own stairs and chairs.
Find out moreNo-cost, no-obligation
Free on-site equipment audit
We'll visit your site, audit every item of equipment and send you a written report showing what you have, its condition and where you could save against your current supplier. It's free, with no obligation.
- Every asset recorded by type, location and condition
- A written audit report for your records
Who we support
Built for care homes, hospitals and public-sector sites
From a single nursing home to a multi-site NHS trust, we tailor schedules, reporting and supply to the way you work.
Care & Nursing Homes
LOLER hoist inspections, profiling bed servicing, repairs and equipment supply for care and nursing homes. No minimums, CQC-ready records.
How we helpNHS Trusts
Planned maintenance, LOLER inspections and repairs for NHS trusts, beds, trolleys, chairs and hoists, with itemised quotes and electronic reports.
How we helpPrivate Hospitals & Clinics
Tailored servicing, LOLER inspections, repairs and equipment supply for private hospitals and clinics, with electronic reports and a full audit trail per asset.
How we helpHospices
LOLER hoist inspections, profiling bed and mattress servicing, repairs and equipment hire for hospices and palliative care units. No minimums. UK-wide.
How we helpLocal Authorities & Care Agencies
LOLER inspections, servicing and repairs for local authority and care agency equipment across multiple sites, with itemised pricing and full asset registers.
How we helpSEN Schools & Colleges
LOLER hoist and sling inspections, ceiling hoist and changing bench servicing, and evac chairs for special schools and colleges. UK-wide.
How we helpOffices, Airports & Venues
Evacuation chair servicing and training, plus hoist LOLER inspections, for offices, airports, universities, venues and public buildings. UK-wide.
How we helpHow it works
Simple to switch, easy to manage
Moving your servicing to Shepherd starts with a free survey of what you already have.
- 1
Free on-site audit
We visit, audit your equipment and asset numbers, send you a written report and look for savings against your current supplier.
- 2
Clear, itemised quote
A quote for exactly the equipment and service frequency you need. No hidden costs and no minimum number of assets.
- 3
Scheduled visits
Quarterly, six-monthly or annual visits. Engineers carry spare parts so most faults are fixed first time.
- 4
Reports and asset records
Every item barcoded and logged, on our own system, with a bespoke electronic report after each visit that you can log in and download.
Where we work
Based in Hampshire, working nationwide
From our base in Lee-on-the-Solent, near Gosport and Fareham, we look after care homes, hospitals and public-sector sites across Hampshire, West Sussex and Dorset, and run contracts across the UK. For one national private hospital group, we service every bed and hoist at every one of their sites.
Equipment servicing in Hampshire- Hampshire
- Portsmouth
- Havant
- Gosport
- Fareham
- Southampton
- Winchester
- Basingstoke
- West Sussex
- Dorset
- Nationwide contracts
FAQs
Questions we're often asked
How often do patient hoists need a LOLER inspection?
Under LOLER 1998, equipment used to lift people, including hoists, stand aids and their slings, must be thoroughly examined by a competent person at least every six months, unless a written scheme of examination sets different intervals. Most providers pair this with an annual service. We can schedule both on the same visit.
Do you service equipment from any manufacturer?
Yes. Our engineers work across all major makes and models, hold the technical manuals and parts lists, and fit authentic parts from the original manufacturer or a recommended producer. One contract can cover your whole equipment mix.
Do I have to sign an annual contract?
No. You can choose quarterly, six-monthly or annual contracts, and we also carry out one-off services, LOLER inspections and repairs on demand.
Is there a minimum number of items?
No. There's no minimum asset count. We look after single care homes as well as hospitals and multi-site groups, and every client gets a personal, bespoke service.
What do I receive after each visit?
Every item is barcoded on our first visit. After each visit you receive a bespoke electronic report covering every asset’s status, the work carried out and any recommended repairs, giving you a transparent audit history for inspections and insurers.
What does the free site survey involve?
An engineer visits your site, records your equipment by type, location and condition, and reviews how it's currently serviced. We then show you where you could save and, if you'd like one, provide a clear itemised quote. There's no charge and no obligation.
Can you help with more than equipment?
Yes, through CareGuard. Shepherd is a partner in CareGuard, a group of independent specialist companies covering care equipment, security, refrigeration, heating and electrical work, so care homes can use one trusted group instead of a separate contractor for every trade.
Keep every bed, hoist and chair safe, compliant and working
Book a free on-site survey or talk to our team about servicing, LOLER inspections, repairs and equipment supply.